Interprofessional Conflicts

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Peer feedback


Though the second conversation went better than the first, there are still some areas where Dr. Miles could improve. Imagine you are Dr. Miles’ colleague and she has asked you to coach her in better ways to handle conflict. You sat quietly in a corner of the room and observed her approach to Ms. Adams. Now she would like feedback. You begin by stating the skills Dr. Miles did well:

  • Attributed positive intent for Ms. Adams actions to provide the best care possible.
  • Attempted to understand her perspective.
  • Spoke calmly and set aside time for the conversation.

Next you want to offer a few suggestions for improving her approach the next time.

Type your comments in the text box below.




Go to the next screen to see some additional suggestions for improving this conversation.




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