Interprofessional Conflicts

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Step 4: Find shared interests


Unresolved conflict can obscure the shared goals and interests of interprofessional team members. After you have gathered perspectives from the various team members, the next step is to identify where your goals overlap.

    Shifting the focus from the person, “You’re wrong,” to the interest, “the best patient care,” can lead the team back to common goals.
  • Describe the issue so that it’s a shared interest.
  • Identify shared goals and values, rather than focusing only on your goals.
  • Avoid a “me against you” stance.
  • Be willing to adapt your expectations