Interprofessional Conflicts

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Prepare yourself


Some interprofessional conflicts arise quickly and may be impossible to overlook, as in the case of Dr. Miles and Ms. Adams. Other conflicts may build gradually or simmer for long periods of time. In both situations, you will need to “tune in” to clues in team interactions, starting with yourself.

Notice the conflict
    Some early cues that will help you recognize conflict:
  • Are you talking in circles and going nowhere?
  • Are you making internal negative judgements about the other person?
  • Are you feeling fed up and wishing you could withdraw from the situation?

Prepare yourself
    Get into a “ready to negotiate” state of mind.
  • Am I too angry to listen fully?
  • Am I still rehearsing why I’m right?
  • Am I feeling punitive?

Examine the story from three angles
  • What happened?
  • What are my feelings?
  • How does this involve my identity?

Decide on the purpose of working through the conflict
  • What are the consequences of not addressing this conflict?
  • What are my needs that should be addressed in dealing with this?



Remember, it takes 20 minutes for you to calm down physiologically when your emotions have been aroused.