Communication and Decision Making in Advanced Heart Disease

Part 2: Conducting Goals of Care Conversations in Advanced Heart Disease

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Nonverbal Communication

What question would you ask this patient to understand her nonverbal communication?






    When responding to nonverbal communication consider this:
  • Nonverbal communication includes
  • Body language, eye contact, gestures (hugs, reassuring touch), tone of voice, emotional response
  • 80% of communication is nonverbal
  • Practice silence-we desire to respond…