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Harnessing Emotions for Decision Making





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References

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  3. Finset A. "I am worried, Doctor!" Emotions in the doctor-patient relationship. Patient Educ Couns. 2012 Sep;88(3):359-63.

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  8. Pollak KI, Alexander SC, Tulsky JA, Lyna P, Coffman CJ, Dolor RJ, Gulbrandsen P, Ostbye T. Physician empathy and listening: associations with patient satisfaction and autonomy. J Am Board Fam Med. 2011 Nov-Dec;24(6):665-72.

  9. Rakel DP, Hoeft TJ, Barrett BP, Chewning BA, Craig BM, Niu M. Practitioner empathy and the duration of the common cold. Fam Med. 2009;41:494–501.

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  11. Verheul W, Sanders A, Bensing J. The effects of physicians' affect-oriented communication style and raising expectations on analogue patients' anxiety, affect and expectancies. Patient Educ Couns. 2010;80:300–6.