Collaborating with a traditional healer

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Engaging the patient


Choose the best response from the tabs below, watch the video, and then consider the pros and cons of your choice.


"Don't you want to tell me about it, Mrs. Zhang?"





Pros:

  • The physician tries to bring Mrs. Zhang into the conversation.

Cons:

  • The physician's questions were dismissive of Meiling, closing down an important source of information about Mrs. Zhang's condition and wishes.
  • The physician's question may have felt like a challenge or criticism to Mrs. Zhang, who was reluctant to keep this appointment in the first place.
  • Try another option.

"Actually, I really want to hear what your mother has to say."





Pros:

  • The expressed interest in hearing what Mrs. Zhang had to say.

Cons:

  • The physician didn't acknowledge that Meiling was providing important information about her mother's condition and wishes.
  • Meiling may have felt dismissed, hurt or angry, all of which could work against building a relationship with Mrs. Zhang.
  • Try another option.


"Thank you . . . I would also like to hear what your mother has to say."





Pros:

  • The physician signals to Meiling that she is providing important information about her mother's condition and wishes.
  • The physician then explains to both women why it is important to hear from the patient directly and asks Mrs. Zhang to participate in the conversation.
  • Continue to the next page.