In the case of Mr. Steven's, you learned that Complementary and Alternative Medicine is often used by patients with chronic or life-limiting illnesses when their symptoms are not well controlled by conventional medicine.

You learned that there are 8 steps to include when monitoring CAM use:
1. Identify the symptoms to be addressed.
2. Discuss the patient's preferences and expectations.
3. Review issues of safety and efficacy.
4. Advise on finding a suitable licensed provider.
5. Provide questions for the patient to ask the provider.
6. Schedule a follow-up visit or telephone call to review the treatment plan.
7. Ask the patient to maintain a symptom diary.
8. Follow up to review the response to treatment.